Text documents are one of the richest sources of data for businesses: whether in the shape of customer support tickets, Letters, applications, emails or technical documents, they all contain valuable information that can be used to automate slow manual processes like for text classification. However, traditional algorithms struggle at processing these unstructured documents, and this is where machine learning comes to the rescue!

Our proposed system will solve this problem of manual classification/filtration of textual documents through automation. Letters and applications are mostly received in hard form, by simply scanning those documents, all the classification work can be done by our automated system.